Configure sales articles
The products sold in your F&B kiosk are all created and configured as articles in the Recreatex backoffice application. The article object can have many functions within Recreatex and allows for complex configurations, but in this section, we will focus only on the settings relevant to the F&B kiosk.
Before you begin
Before configuring articles for the F&B kiosk, ensure the following:
Article is not blocked – Verify that the article is not marked as Blocked. You can find this setting in the article configuration. See the article card settings for more information.
Rights per division – Check that the article is allowed for the division under which the F&B kiosk operates. This ensures proper access and availability. For detailed information, see Rights per division.
Edit article descriptions
The article description is mandatory.
Go to the module General > Basic data > Articles > Articles and open the article card. In the tab Detail , review the field Description and adjust the text if necessary.
Provide an accurate and correctly spelt description that will be displayed on the kiosk.
Configure selling prices
Selling prices are mandatory.
Go to the module General > Basic data > Articles > Articles and open the article card. In the tab Selling prices, modify or add prices that will be displayed on the kiosk.
Add an image
An image is recommended.
Go to the module General > Basic data > Articles > Articles and open the article card. Under the tab Web > Images, you can upload an image per article.
Adding images to your articles can enhance customer experience and speed up ordering.
Note
If an article has multiple images, only the first one will appear on the kiosk.
Add detailed description
A detailed description is recommended.
Go to the module General > Basic data > Articles > Articles and open the article card. In the tab Various, add a Detailed description.
With a detailed description, you can provide additional information for the main sales articles. If the same article is used as an option for a main article, the detailed description is not displayed.
Note
The Detailed description must be 152 characters or fewer to ensure full display.
The detailed description is displayed on the product tiles of the main sales articles.
Add translations
Translations are recommended.
Go to the module General > Basic data > Articles > Articles and open the article card. In the tab Translations, edit or add new translations for each relevant language.
Provide translations of the Description to show translated names of the articles on the menu and translations of the Detailed description to display additional product information in the selected language.
Important
If no translations are provided for a particular language in the tab Translations, the kiosk will display the Description provided in the tab Details and the Detailed description from the tab Various.
Set up options and possibilities
Adding article options and possibilities is optional.
Go to the module General > Basic data > Articles > Articles and open the article card. In the tab Options, specify which additional options are available per article (1).
Note
It is currently recommended to limit the number of options to a maximum of 7 to ensure a clear and visually appealing display on the kiosk.
Select the options in the exact order you want them to appear on the kiosk screen. (2)
Note
The system automatically assigns a sequence number upon selection, which cannot be edited. To change the order, you must deselect all options and reselect them in the desired sequence.
To create or modify the options, use the Recreatex framework functionality: right-click menu > New (or F2 key) and right-click menu > Detail (or F3 key).
The settings in the tab General (3) allow you to control how customers make selections based on the type of food and beverages you offer (e.g. menus, customizable dishes, or drink selections.
Mandatory choice (4): If enabled, the customer must select at least one of the predefined possibilities before proceeding.
Multiple choices possible (5): If enabled, the customer can select one or more possibilities from the list.
Add translations for your options under the tab Translations (6).
Per option, you can further specify a number of choices under the tab Possibilities.
Note
Each option must include at least one valid possibility to ensure proper configuration.
You can easily add option possibilities by adding only a Description. However, if an option possibility requires a translation, price, and image, it has to be created as an article.
If an option possibility is created and added as an article, it is possible to set a Deviating price that will override the price defined in the related article.
On the kiosk screen, an icon indicates whether the article includes additional options.
The options are presented as a sequence of steps that guide the customer through the selection process. (1)
Each step (option) shows the configured choices (possibilities). Customers can also clearly see whether a step is mandatory or optional. (2)
Mandatory choices
Multiple choices possible
Customers must select at least 1 possibility before proceeding.
The customers can deselect possibilities until only one remains, ensuring that at least one possibility is always selected.
Single choice only
Customers must select 1 possibility before proceeding.
Selecting another possibility will deselect the previous choice.
Optional choices
Multiple choices possible
Customers can select several possibilities or nothing to skip the option and proceed.
Customers can deselect all possibilities to skip the option.
Single choice only
Customers can select 1 possibility or nothing to skip the option and proceed.
Selecting another possibility will deselect the previous choice.
Customers can deselect the possibility to skip the option.