Recreatex documentation

Primary user interface colour

The background colour of the default banner (upper banner) of the Recreatex Webshop.

Secondary user interface colour

Colour of certain titles and descriptions, as well as of most buttons.

Primary text colour in the heading

Colour of texts My profile, Log in/Log out and the languages that can be chosen in the banner.

Secondary text colour in the heading

Colour of the texts in the module buttons.

Tertiary text colour in the heading

Colour of the selected hyperlinks in the banner.

It is possible to use or add HTML, which will be applied on top of the header (banner) of the Webshop. This can, for example, be useful to add one or several hyperlinks to the banner or even to program the entire design of the banner in HTML.

Underline links

Underline links within a normal text, and link actions within the page.

Underline links in menu

Underline links within the main menu of the Recreatex Webshop.

Underline links in overviews

Underline links to detailed data (e.g.: exhibitions, ticketing events, articles, ...)

Allow new users

If this setting is deactivated, the option Log in as a new user will not be visualised on the log-in screen of the Recreatex Webshop.

Allow new individuals/groups

By default, this setting is active together with the setting Allow new users, allowing the user that creates a new account to choose to register as an individual or as a group.

If the option Allow new individuals is deactivated, the customer will not be able to choose and all registrations as a new user will be considered as a registration of a customer of the type groups in Recreatex.

The same applies to the option Allow new groups: if this option is deactivated, all new registrations will be considered as customers of the type individual.

Allow new companies

Activate to make this user type selectable when creating a new account. This setting is not active by default.

Default value in case of registration

This is the default value that will be suggested as a country during the registration of a new user.

Allow anonymous shopping

It is possible to define per module whether anonymous access is allowed, giving a user limited access to the information on the Webshop.

This so-called "anonymous shopping" can, however, also be set up generally using this general Webshop setting.

If you use this option:

Pay as guest

This setting allows a fully anonymous purchase. If active, in the step "Log in" of the basket flow, the user has an option to simply enter the guest data for completing the transaction without Webshop account.

Default Checkout

Use delivery addresses

Determine whether the user can choose a deviating delivery address (including addressee name) for an order on the Recreatex Webshop.

Disable documents on confirmation page

With this setting, you can choose to exclude the actual document downloads (e-tickets, booking confirmations) from the confirmation page. (1)

When the setting is deactivated, the user can see and download the documents directly on the confirmation page. (2)

Enable immediate checkout

When this setting is active, the customers do not have to wait until the basket checkout is completed when paying with one of the following methods: Pay later, Pay by invoice, Digital Wallet, E-purse, Direct Debit, and zero checkout.

The payment flow skips the basket checkout and shows the payment confirmation page immediately.

Apply user/group/company activation (check e-mail address)

With this option, you can specify if user/group activation (at the creation of a new user/group) is used or not.

New users have to confirm their e-mail

If this option is activated, the given e-mail address will have to be confirmed (filled in a second time) when creating a new account for the Recreatex Webshop.

This is, for example, useful to avoid typing errors that lead to the registration of an invalid/incorrect e-mail address.

Allow reselling

Activate this setting to allow reselling. Webshop articles and exhibition tickets can be sold through reselling.

Reselling type

This option allows you to define the reselling type. It is possible to choose between a trader Webshop (sell to end-customers) and a company website (sell to employees).

Fill shopping cart after log in

If this parameter is active, the system will check at each login if the user in question still has orders that have not yet been finalised. If this is the case, these orders will be loaded into the shopping basket and the system will ask the user to go directly to the shopping basket to process it.

Check mandatory fields of family members

If activated, the Webshop will check (during login of the head of a family) whether all required (mandatory) fields of the linked family members are filled in.

Custom timeout URL

If this URL is filled in, the system will automatically navigate to this URL instead of the default page in case of a timeout on the Recreatex Webshop (automatic close-down of the session due to inactivity).

Customer type allowed to log in

Per Webshop you can restrict which types of users are allowed to log in: Individuals, Groups, Companies

By default, all types are allowed. When modifying this setting at least 1 customer type must be allowed. If all customer types are deselected, the customer type Individuals will automatically be selected before saving the changes.

An attempt to log in with credentials of a customer type that is not allowed will result in an error.

Use eID authentication

By means of this setting, you can allow the users to log in by reading the eID card. In this case, the extra tab eID will appear on the log-in screen.

After clicking on Log in, the data of the eID card will be loaded through an external website.

Two scenarios:

eID help URL

When clicking on the link Help to log in with eID, this is the underlying URL to which the system will navigate. This link only appears in the tab eID, for which the parameter Use eID authentication has to be active.

Use national register number login

By means of this setting, it is possible to register as a new user, based on the National register number. In this case, the extra tab National Register will appear on the log-in screen.

If this principle is used, it is assumed that:

The creation of a new account by means of the National register number thus only allows calling up the existing customer data during the registration process on the Recreatex Webshop, and to simplify in this way the registration of a new user. Once the user has a username and password, these login data have to be used instead of the National register number.

National register number help URL

When clicking on the link Help to log in, this is the underlying URL to which the system will navigate. This link only appears in the tab National register nr, for which the parameter Use National register number login has to be active.

Always log in using national number

If this parameter is active, the Webshop users will always be able to log in using their National register number.

If not active, logging in using the national register number will only be possible to create an account. Afterwards, the users will always have to log in with their username and password.

Use customer card login

It is possible to allow Webshop users to log in using their customer card (for example, membership). If this principle is used, customers can connect to the Recreatex Webshop by filling in their name, surname and card number.

Use customer card login only using URL parameter

If this option is active, it is possible to use a restricted log-in page that only allows login with a customer card.

Pay attention: For this purpose, the parameter &iscustomercardlogin=1 has to be added to the default webshop-URL.

Customer card landing page

Here it is possible to fill in the page (within the Recreatex Webshop) to which the user has to be navigated after logging in with a card number.  

Pay attention: For this purpose, it is not necessary to use the full URL; only the part after the base URL (for example /Welcome.aspx).

If this setting is not filled in, the user will be redirected by default to /Profile/MyHistory.aspx?view=9 (the customer's membership overview).

Only show memberships linked to card (in "My memberships")

By means of these settings, you can allow a Webshop user who has logged in using a membership card number, to view memberships of his/her family members and contacts that are not linked with the card number used for login. The user can consult memberships from the part History and overviews (My membership)on the Webshop.

Use ACM login

If activated, the user will be able to log into Webshop using his/her ACM credentials. For this purpose, the (following) fields related to ACM integration must be configured correctly in the Webshop Manager.

ACM environment

It is possible to choose on which environment the functionality to log in using ACM credentials will be implemented - the production environment or the test environment. This is, for example, useful when you want to test the integration before it goes live for the Webshop users.

ACM client ID,

ACM secret and Burgerprofiel Widget ID

Fill in the connection details to use logging into Webshop using ACM.

Family members

With this parameter, it can be defined if users can see/modify their family members (the linked family relations in the Recreatex database) within the Recreatex Webshop.

Contacts (Individual)

With this parameter, it can be defined if users can see/modify their contacts.

Link family members by user name and password

This option allows the Webshop user to link his/her family members. A family member can only be linked if he/she already exists as a customer in the Recreatex database. Specifically for this parameter, it is assumed that the user who wants to link the family member has the user name and password for the Recreatex Webshop of that specific family member.

In that case, the family member can be linked under the tab Add new family member within the family members section on the Recreatex Webshop.

Link family members by national register number

Using this option allows the user to link family members by filling in the National register number.

Link family members by card

If this option is used, a user will be able to link a family member based on the name, first name and card number under My profile > Family members.

Apply family member activation

This setting is similar to the setting for user and group activation (see above), but then specifically for creating and linking family members.

Manage family members account

If this setting is active, the user will be able to edit the user name and password of his/her relations under My profile > Relations > tab Overview relations.

Show user categories

If this setting is active, the user categories will be shown, both when registering a new user account and when consulting it in the Recreatex Webshop, under My profile > Interest areas and categories.

Show user categories - Family members

If this setting is active, the user categories will be shown, both when registering a new account for a family member and when consulting it in the Recreatex Webshop, under My profile > Interest areas and categories.

Also change family members

This setting determines the behaviour when changing the address data (street, number, postcode,...) of the head of a family on the Webshop. If set to "Ask question" or "Always", Webshop will allow transferring the address modification of the head of the family to the linked family members.

When removing family member

When removing a family member you can define whether the purchased family membership is cancelled immediately or at the next renewal for the removed family member.

User can modify family situation

Activating this setting will provide an additional tab in the section family members (through My Profile) on the Webshop.

Is required...

It is possible to define the field in question as obligatory for the user to fill in under Family situation on the Webshop.  

Show history and overviews

This option allows you to deactivate the possibility to consult the part  History and overviews on the Recreatex Webshop. If you deactivate this setting, the part History and overviews will simply not be available and consequently, the parameters below will not be taken into account, neither will the visualisation settings per module.

Show e-purse history

If this option is active, the user will be able to consult his/her e-purse in the part History and overviews.

Show e-ticket history

If this option is active, the user will be able to consult his/her already paid e-tickets in the part My E-tickets (History and overviews) and reprint them if required.

Show expired e-tickets

If the option Show e-ticket history is active, you have an additional possibility to activate a filter option in My E-tickets (History and overviews) to allow the user to show/hide the expired e-tickets in the overview. When the setting is active, the filter option is selected by default, showing the expired e-tickets in the overview.

Show history invoices

If this option is active, the user will be able to consult his/her invoices in the part History and overviews and reprint them if required. In this case, invoices for the division which is linked with Recreatex Webshop will be displayed.

Show history invoices for all divisions

If this option is active, the user will be able to consult his/her invoices for all the divisions in the part History and overviews and reprint them if required.

Only show valid gift vouchers

Determine whether all gift vouchers should be shown or only the valid ones in History and overviews > My gift vouchers.

Show My cards

If this option is active, the My cards overview becomes available under My profile > History and overviews.

Customers can see all their cards in one place and are able to display a QR code for each card.

Default: not active (radio button option "No")

Show my attachments

Activation of the functionality.

Max. size attachment (in MB)

Limit (file size) of attachments that are uploaded by the user.

Allow to modify user name

Activating the setting will make the field "User name" editable in the account data of the Webshop user (login data). By default, a Webshop user is not allowed to change his/her username.

URL for webservice

The URL of the webservice that is used for the Recreatex Webshop. This is the link to the general ServiceHost-instance of the Webshop.

Webshop base URL

Here you can fill in the base URL of the Webshop. When navigating to this URL, the correct ShopID will automatically be linked.

Use safe cookies

If active, the Webshop is only reachable over HTTPS and no longer over HTTP.

External security.txt url

Configure and test a redirect to a custom external URL that leads to the security.txt file used by security researchers to report security vulnerabilities.

Webservice documents through Webshop

If this setting is active, all images and documents will no longer be sent directly from the WSDL to the customer. Instead, these will be loaded through the Webshop and sent to the customer. In this way, the Webshop URL will always be shown in the browser for images and documents.

Enable crab service for auto suggest streets

This setting determines the behaviour when entering a Belgian address for a member on the Webshop. If this option is active, after entering the postcode, a drop-down of possible places will be shown in the place field. On selecting a place, a list of possible streets will be shown when typing in the street text box.

Enable cendris service for auto suggest streets

This setting determines the behaviour when entering an NL address for a member on the Webshop. If this option is active, after entering the postcode, the fields for street and place will automatically be filled in.

Enable service

This setting determines the behaviour when entering a UK address for a member on the Webshop. If this option is active, after entering the postcode, the address field will show a list of address suggestions that match the postcode.

Demo

This setting can be activated together with the setting Enable service.

If active, data won't be retrieved from the service, but from predefined test data. This is done for testing purposes.

Username, password and Profile identification

Enter the username, password and profile identification received from CapScan.

If new user

An e-mail will be sent if someone has registered as a new user and if activation of the account is required.

At activation user

An e-mail will be sent if the web account of a new user has been activated.

If password forgotten

An e-mail will be sent if a user of the Webshop has clicked on Forgot password in the log-in screen.

If family member is linked

An e-mail will be sent if a user has linked a family member on the Webshop (if this possibility is offered on the Webshop - see also the settings in question under My account in paragraph Settings > Users).

If link family member is complete

An e-mail will be sent if linking a family member has been completed by means of the activation e-mail. (If this possibility is offered on the Webshop - see also the settings in question under My account in paragraph Settings > Users).

If order

An e-mail will be sent if a user has placed an order (purchase, booking, registration, ...) on the Webshop and has finalised the transaction through the shopping basket. This is thus a copy of the order confirmation that is sent to the customer in case of an order.

Note

• This e-mail sent in case of an order can also be defined per module.

• All e-mails sent from the Recreatex Webshop to a customer are now also logged in the CRM tab of that customer in Recreatex Desktop.

Visible

Does this field have to be shown when creating/modifying/consulting the profile data?

Pay attention: the field Surname is an essential field for the Recreatex database and can consequently not be deactivated.

Mandatory

Does this field have to be filled in obligatory when creating/modifying/consulting the profile data?

Pay attention: the field Surname is an essential field for the Recreatex database and is consequently always obligatory.

Editable

May this field be modified by the user himself?

Regular Expression

By defining a "regular expression" it is possible to determine that the content of the field has to meet certain rules relating to (allowed or non-allowed) characters and signs.

An example of a regular expression for e-mail addresses:

[a-z0-9!#$%&'*+/=?^_`{|}~-]+(?:\.[a-z0-9!#$%&'*+/=?^_`{|}~-]+)*@(?:[a-z0-9](?:[a-z0-9-]*[a-z0-9])?\.)+(com|org|net|edu|gov|be|nl|fr|de|uk|eu)\b

More information on regular expressions:

http://en.wikipedia.org/wiki/Regular_expression

http://www.regexlib.com/

Page

If the profile data are divided over several pages, it is possible to define on which page the current field has to be visualised.

Order

It is possible to define the position of the field on the page (by number).

Show general conditions

This setting allows you to determine whether a new user has to accept the general conditions or not when creating a new user account before the registration process can be finalised.

If this setting is deactivated, the option I agree to general conditions will not be shown during the registration process on the Recreatex Webshop.

Show privacy policy

This setting allows you to determine whether a new user has to accept the privacy policy or not when creating a new user account before the registration process can be finalised.

If this setting is deactivated, the option "I agree to privacy policy" will not be shown during the registration process on the Recreatex Webshop.

Notifications on

Activate the use of notifications.

Immediately show notifications

If active, the new notification will immediately appear if the user logs in to the Recreatex Webshop.

Discount codes active

By activating this option, the principle of discount codes (coupon codes) can be used on the Recreatex Webshop. In this case, the discount code can be filled in when paying.

Gift cards active

By activating this option, the principle of gift cards can be used on the Webshop. In this case, the discount code can be filled in when paying.

Vouchers active

If active, an extra tab Vouchers is available on the Recreatex Webshop, in which the user can fill in his/her voucher code(s).

After exchanging the voucher, the possible products are shown.

Finally, this selection is added to the shopping basket.

Tesco Active

Incert Active

Activate this functionality to allow the user to enter the Incert voucher code and redeem the available amount during purchase on the Webshop.

In the Shopping cart, enter the voucher code in the available field and click Check (1) to verify the voucher. Select /adjust the amount (2) that you want to redeem and click Redeem (3) to apply the selected amount to the total amount of your shopping cart.

The selected voucher amount is deducted from the total price of the shopping cart (4). If you want to use multiple vouchers, at this point you have the possibility to enter additional codes (5) and you can also cancel an already applied voucher discount (6), if necessary.

Fashioncheque Active

Activate this functionality to allow the users to redeem Fashioncheque gift cards for their Webshop purchases.

In the Shopping cart, enter the card number in the dedicated field and click Check (1) to verify the card. A pop-up shows up with the details of the card, including the available balance. The amount to be deducted (2) is filled in automatically, depending on the available balance but you can adjust the amount manually.

Enter the security code and click Redeem (3) to apply the selected amount to the total amount of your shopping cart.

The amount is deducted from the total price of the shopping cart (5).

If you want to use multiple vouchers, at this point you have the possibility to enter additional card numbers (6) and you can also cancel an already applied voucher discount (7), if necessary.

Visualise discount codes by default

By default this option is disabled and the user needs to click the + button to expand the discount code box to enter the discount code in the purchase process (shopping basket).

If this setting is active, the box will be expanded by default and immediately visible to the user.

Maximal number of discount codes

This setting allows you to limit the number of discount codes that can be filled in when paying the shopping basket (0 = no restriction).

Activate UiTPAS functionality

Activate this setting to allow the customer to utilize his/her UiTPAS card when buying an article with UiTPAS advantage configured.

When buying exhibition tickets with an UiTPAS discount rate, the customer will have to provide the UiTPAS card for each participant/purchased ticket.

For complete information about the backoffice activation and configuration of the UiTPAS functionality, see UiTPAS.

Show coupons in history

If this option is active, the user will be able to consult his/her coupons in the part History and overviews (My coupons).

Show customer

Activate this option to visualise the customer info in the part History and overviews (My coupons).

Show sales number

Activate this option to visualise the sales number in the part History and overviews (My coupons).

Enable search

If active, the filter and search options are available on the  History and overviews (My coupons) page.

Show gift vouchers in history

Activate this option to visualise gift vouchers in the part History and overviews (My gift vouchers).

Currency

The currency in which prices are visualised and payments are executed.

Direct debit active

This setting allows placing orders by means of automatic direct debit.

When finalising the order process, the user has to fill in his/her bank account number or IBAN number. Afterwards, a direct debit contract will be generated.

Ingenico active

This setting allows the customer to pay online (for example, using a bank card) through Ingenico processing (a strongly secured service for processing online payment traffic). If Ingenico processing is used, extra settings have to be defined in the tab Ingenico (see next paragraph Ingenico).

iDEAL active

iDEAL is another form of online payment, mainly used in The Netherlands. To specify the extra settings for this option, see paragraph iDEAL.

La Caixa active

La Caixa is one of the Spanish online payment methods and also requires additional settings (see paragraph La Caixa).

OmniKassa active

If this option is active, extra settings have to be defined (see paragraph Rabo OmniKassa ).

Capita active

Capita is another form of online payment. To specify the extra settings for this option, see the section Capita.

Pay later active

If this option is active, the user will be able to place orders without having to pay for them when finalising the order process. Such registrations are normally followed up by the administration department by means of invoices or invites for bank transfers.

E-purse

If this option is active, the user will be able to pay for orders using his/her Recreatex e-purse.

Pay by invoice active

If this option is active, the user will be able to pay by invoice. In case an order is settled, the user will then be able to register the order on invoice.

If the user chooses to pay by invoice, the sale will be recorded in Recreatex on the default payment method for an invoice, as indicated in the POS parameters.

Contrary to the payment method Pay later, e-tickets will be generated for online sales paid by invoice.

PayPal active

This setting allows the customer to pay online through PayPal processing. To specify the extra settings for this option, see the paragraph PayPal.

EnvisoPay active

This setting allows the customer to pay online through EnvisoPay processing. To specify the extra settings for this option, see the section EnvisoPay.

Pay360 active

This setting allows the customer to pay online through Pay360 processing. To specify the extra settings for this option, see the section Pay360.

Digital Wallet active

This setting allows the customer to pay online through Digital wallet processing.

Payment terminal active

This setting allows the customer to pay online through Adyen payment terminal processing. To specify the extra settings for this option, see the section Payment terminal.

Ingenico Direct active

SystemPay

This setting allows the customers to pay online, using SystemPay

Show page with address data

Activate this setting to show the customer address information in an additional step Your data when processing the shopping cart. When the setting is not active, the step is not visualized.

Depending on whether the setting Allow to modify the profile is active or not, the information in the tab Your data will be editable or read-only.

To include the possibility of deviating delivery address, you need to activate the setting Use delivery address, under General > Settings > tab Users > section Checkout.

Show check page

If you deactivate this option, the step that allows you to check the order will not be visualised during the payment process of the shopping basket.

Allow to modify the profile

If this setting is active, an extra page will be visualized in the step Your data when finalizing the shopping basket, allowing modification of the user data.

Allow to add e-mail addresses in cc

If this setting is active, the user can add additional email addresses to which the purchase confirmation will be sent.

Show page with sales questions

If this setting is active, Webshop customers will see an additional tab with the sales questions on the shopping cart overview page.

All mandatory questions are marked with an asterisk *.

See the complete procedure here: Ask custom sales questions at the checkout

Show quantity of details

This setting determines whether the quantity of basket shows the number of visits/tickets or the sum of the number of visits/tickets and option articles on the Webshop. This setting is available for ticketing and exhibitions modules of the Webshop.

If activated, for example for the Ticketing module, the quantity of the shopping basket shows the total number of item details.

If deactivated, the quantity of the shopping basket shows the number of ticket bookings.

Ingenico active

This is the same parameter as in the tab general and allows you to effectively make payments (for example by giro) through Ingenico processing.

Processing type

Since the Recreatex Webshop uses a specific method, you can only choose Ingenico 2011 and later here.

Account

The Ingenico account.

Signature

The Ingenico signature.

Order prefix

Here you can fill in a prefix for the Ingenico orderID that is created when initiating a payment process in the Recreatex Webshop. In this way, payments for Recreatex can easily be filtered out of the Ingenico statements.

Live environment

This option indicates if the Recreatex Webshop is used in a production environment ("live") or in a test environment. This setting determines which URL to Ingenico is used. This parameter thus has to be activated when going from a test environment to a production environment.

Demo payment

If this option is activated, online payments can be executed through the Ingenico test account, leading to the execution of "virtual" payments.

This option may only be used for test purposes!

iDEAL active

This is the same parameter as in the tab General and allows you to effectively make payments (for example by giro) through iDEAL processing.

iDEAL certificates

Here you have to upload the specific certificates.

Bank

It is possible to select the bank to which iDEAL is linked, e.g. RABOBANK, ING or ABN AMRO.

Merchant ID & Sub ID

These data can be found in your iDEAL account (dashboard of the iDEAL web environment).

Payment method

Defines the Recreatex payment method on which iDEAL payments will be registered.

Signature validation active?

This setting determines the validation of the signatures of the iDEAL responses (answers).

This setting may only be deactivated if problems occur with this validation!

Live environment

This setting determines if the iDEAL production environment is used.

Merchant code & Merchant terminal

These data refer to the La Caixa account.

Payment method

Defines the Recreatex payment method on which La Caixa payments will be registered.

Merchant key

The specific merchant key.

Live environment

This setting determines if the La Caixa production environment is used.

Share active

Activate this option to allow Webshop users to share purchases on their Facebook page. If active, the user can share on Facebook in two ways - on the article overview and order confirmation page.

Fan page active

Activating this option will display the Facebook button in the footer of the Recreatex Webshop pages. When clicking this button, the Webshop user will be transferred to your organisation's Facebook page. For this option to work, it is important to enter the URL of your organisation's Facebook page in Fan page URL.

Fan page URL

If the setting Fan page active is selected, enter the web link of your organisation's Facebook page.    

Share active

Activate this option to allow Webshop users to share purchases on their LinkedIn page. If active, the user can share on LinkedIn in two ways - on the article overview and order confirmation page.

Fan page active

Activating this option will display the LinkedIn button in the footer of the Recreatex Webshop pages. When clicking this button, the Webshop user will be transferred to your organisation's LinkedIn page. For this option to work, it is important to enter the URL of your organisation's LinkedIn page in Fan page URL.

Fan page URL

If the setting Fan page active is selected, enter the web link of your organisation's LinkedIn page.    

Share active

Activate this option to allow Webshop users to share purchases on their Twitter page. If active, the user can share on Twitter in two ways - on the article overview and order confirmation page.

Website name for sharing

The entered website name will display in the tweet when the Webshop user shares his/her purchase on Twitter.

Fan page active

Activating this option will display the Twitter button in the footer of the Recreatex Webshop pages. When clicking this button, the Webshop user will be transferred to your organisation's Twitter page. For this option to work, it is important to enter the URL of your organisation's Twitter page in Fan page URL.

Fan page URL

If the setting Fan page active is selected, enter the web link of your organisation's Twitter page.