Configure ordering functionality
The ordering functionality triggers an additional workflow within Recreatex, allowing you to track orders as soon as they are paid, through preparation and delivery, while keeping customers and staff informed:
F&B Kiosk: The customers get user-friendly order numbers or can enter the buzzer number used as an order number (if buzzers are activated in F&B Manager).
Recreatex: The staff can track and manage the order statuses (open/processed/picked up) using the Process open order tool (Sales admin > Visualisations).
ODS: The customers are informed about their order progress via the ODS (Order Display Screen) application.
KDS: The kitchen staff can view incoming orders and update their status in real time via the KDS (Kitchen Display Screen) application.
In Recreatex, go to Sales admin > Settings > Points of sale and open the point of sale relevant to your F&B kiosk. In the tab Various, activate the setting Enable order functionality.
Further, go to POS > Settings > Sales zones, open the relevant sales zones, and under the tab General configure the token creation settings.
Activate the functionality (1), set the maximum order number value (2) and specify when the number sequence should be reset (3).