BACS returns

Recreatex documentation

BACS returns

Included within Recreatex is the potential to deal with all BACS returns (AUDDIS, ADDACS, & ARUDD). These files will need to be downloaded manually from the payment services website in an .XML format. When these files have been retrieved from the payment services website they must be placed into a location accessible for Recreatex.

Warning

If multiple files are retrieved from payment services, these will be in a .ZIP file extension, and will need to be unzipped prior to their upload into ReCreateX.

Within Recreatex, go to Sales > Direct debit > Processing > BACS > AUDDIS. In the Auddis processing screen press Import to select the appropriate file and then press Process.

The import was successful if the following message pops up.

The details of the correctly processed customers will be shown on screen.

Any customers appearing on the Not processed section will have to be dealt with manually.

Any members included within AUDDIS or ADDACS will have a corresponding change to their AUDDIS status dependant on the returned reason code.
Any ADDACS members that will have corresponding updated Bank details will continue as per normal with their new bank details replacing their old details ARUDD returns will have corresponding changes generated within their customer card.

ARRUD returns

The following BACS codes are used throughout Recreatex:

Bank Reference		Step Description
0	Refer to payer	Auto reject sale correspondence – ARUDD; Refer to payer
1	Instruction cancelled	Auto reject sale Auto cancel DDI correspondence – ARUDD; Instruction cancelled
2	Payer deceased	Auto void sale Auto cancel DDI correspondence – ARUDD; Payer deceased Status change to deceased Delete bank account details
3	Account transferred	Auto reject sale Auto cancel DDI correspondence – ARUDD; Account transferred
4	Advance Notice Disputed	Auto reject sale correspondence – ARUDD; Advance notice disputed
5	No Account	Auto reject sale Auto cancel DDI correspondence – ARUDD; No account
6	No Instruction	Auto reject sale Auto cancel DDI correspondence – ARUDD; No instruction
7	Amount Differs	Auto reject sale correspondence – ARUDD; Amount differs
8	Amount Not Yet Due	Auto reject sale correspondence – ARUDD; Amount not yet due
9	Presentation Overdue	Auto reject sale correspondence – ARUDD; Presentation overdue
A	Originator Differs	Auto reject sale correspondence – ARUDD; Originator differs
B	Account Closed	Auto reject sale Auto cancel DDI correspondence – ARUDD; Account closed

AUDDIS returns

Bank Reference		Step Description
1	Instruction cancelled by payer	Auto reject DDI correspondence – AUDDIS; Inst canx by payer
2	Payer deceased	Auto cancel DDI Status change to deceased Delete bank account details correspondence – AUDDIS; Payer deceased
3	Inst trans to another bank	Auto Update DDI correspondence – AUDDIS; Inst trans to another bank
5	No account	Auto reject DDI correspondence – AUDDIS; No account
6	No Instruction	Auto reject DDI correspondence – AUDDIS; No instruction
B	Account Closed	Auto reject DDI correspondence – AUDDIS; Account closed
C	Account Transferred to another Branch/Account	Auto Update DDI correspondence – AUDDIS; Account transferred
F	Invalid Account Type	Auto reject DDI correspondence – AUDDIS; Invalid account type
G	Bank will not accept DD’s on account	Auto reject DDI correspondence – AUDDIS; Bank will not accept DD
H	Instruction Expired	Auto reject DDI correspondence – AUDDIS; Instruction expired
I	Payer Reference is not unique	Auto reject DDI correspondence – AUDDIS; Payer ref not unique
K	Instruction Cancelled by Bank	Auto reject DDI correspondence – AUDDIS; Instruction canx by bank
L	Incorrect Payers Account Details	Auto reject DDI correspondence – AUDDIS; Incorrect payers acct details
M	Transaction Code/User Status Incompatible	Auto reject DDI correspondence – AUDDIS; Trans code/User Status Incompat
N	Transaction Disallowed at Payer Branch	Auto reject DDI correspondence – AUDDIS; Trans disallowed at payer branch
O	Invalid Reference	Auto reject DDI correspondence – AUDDIS; Invalid Ref
P	Payers Name not present	Auto reject DDI correspondence – AUDDIS; Payers name not present
Q	Originators Name Blank	Auto reject DDI correspondence – AUDDIS; Originators name blank

ADDACS returns

Bank Reference		Step Description
0	Inst cancelled - refer to payer	Auto cancel DDI correspondence – ADDACS; Instruction canx ref to payer
1	Inst cancelled by payer	Auto cancel DDI correspondence – ADDACS; Inst canx by payer
2	Payer deceased	Auto cancel DDI correspondence – ADDACS; Payer deceased Status change to deceased Delete bank account details
3	Inst cancelled - account trans to another bank	Auto cancel DDI correspondence – ADDACS; Inst canx, account trnx to another bank
B	Account Closed	Auto cancel DDI correspondence – ADDACS; Account closed
C	Instruction Transferred to another branch	Auto cancel DDI correspondence – ADDACS; Inst trnx to another branch
D	Advance notice disputed	Auto cancel DDI correspondence – ADDACS; Advance notice disputed
E	Instruction amended	Auto update DDI correspondence – ADDACS; Instruction amended
R	Instruction Reinstated	Auto Re-submit DDI correspondence – ADDACS; Instruction reinstated

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Recreatex documentation

BACS returns

Warning

ARRUD returns

AUDDIS returns

ADDACS returns

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