Configure additional sales suggestions
To help customers discover relevant products and encourage additional purchases, Recreatex supports the following types of additional sales suggestions:
Cross-selling suggestions: Displays products related to the articles in the basket.
Additional suggestions: Displays a predefined sales list, regardless of the articles in the basket.
Suggestions screen
Additional sales suggestions are displayed in the following order of priority:
If one or more articles in the basket have cross-selling products configured, the suggestions screen displays the cross-selling products.
If the articles in the basket do not have cross-selling products configured, but an additional suggestions sales list is configured, the suggestions screen displays the sales list.
If neither cross-selling products nor additional suggestions are configured, the suggestions screen is not displayed.
The suggestions screen supports the following functionality and configuration options:
Position: The suggestions screen is displayed between the basket overview and the checkout screen.
Skip option: Customers can skip the suggestions screen and continue directly to checkout.
Conversion tracking: Additional suggestions and cross-selling suggestions can be tracked through dedicated conversion events.
Screen title: Kiosk translations (F&B Manager) include two translation keys for the suggestions screen title, allowing different screen titles to be used for cross-selling suggestions and additional suggestions.
fnbKiosk.crossSellingSuggestions
fnbKiosk.additionalSuggestions
Cross-selling suggestions
Duplicate suggestions: If the same cross-selling article is linked to multiple sales articles in the basket, it is displayed only once.
Existing basket items: Articles already present in the basket are not displayed as suggestions
Cross-selling suggestions & Additional suggestions
Articles displayed as suggestions behave the same way as regular sales articles. The following Recreatex article configuration is taken into account:
Availability:
Articles set as unavailable manually are not displayed.
Articles in subcategories where scheduled availability is configured are available only within the configured schedule.
Stock management: Stock rules apply to articles configured as stock articles.
Article options: If an article has options configured, the option selection screen opens when the article is selected.
Allergens:
Applicable allergen icons are displayed on the article card.
Articles that do not match the active allergen filter are marked accordingly.
Membership discounts: If a membership card has been scanned, available discounts are applied to the displayed prices.
Accessibility: Accessibility features, including support for ATD devices and screen readers, are available.