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Recreatex documentation

Recreatex 5.11.1

Introduction

These release notes contain all new features and modifications for the Recreatex intermediate release 5.11.1.

New versions

The Recreatex Q3 2015 release contains the development tickets and internal optimisations from the following applications and their respective versions:

  • Recreatex 5.11.1.0

  • Recreatex WSDL 3.7.1.0

  • Recreatex WEBSHOP 3.7.1.0

  • Child Care Website 3.7.1.0

  • Self-service kiosk WPF (VendingMachine) 3.7.1.0

What's new
  • Enhanced customer follow-up

  • Increased flexibility when moving exhibition visits

  • Enhanced Ingenico payment process flow to avoid manual processing

  • Enhanced search and sorting possibilities for resellers.

  • Enhanced childcare registration process. Possibility to define priority and blocking rules

Customer follow-up

rn5111_clip0001.pngInterest areas and categories

  • Configure interest areas and categories as mandatory

  • Configure the number of interest areas and categories that can be selected

Exhibitions

rn5111_clip0002.png Move exhibition visits

  • Move visits to periods with different prices

  • Choose to charge or ignore price difference

  • Authorisation configurable per employee by manager

Online payments

rn5111_clip0001.png Ingenico payments

  • Define how much time a customer has to process a payment

  • Avoid infinite pending registrations

  • Avoid manual processing of pending registrations

Reselling

rn5111_clip0001.png Trader webshop history

  • Extra available info in the history overview

  • Possible to search within the history

  • Possible to sort the tickets within the overview

Childcare

rn5111_clip0001.png Registration process

  • Define order of registrations with priority rules

  • Prohibit registrations with blocking rules

Release info

This topic contains more detailed information about certain new features in this version:

Customer follow-up

Within Recreatex minimum and maximum values for the webshop can be provided for each category.

When the value is 0, no minimum and/or maximum is applied.

When a user tries to change profile without the mandatory categories are filled in a message is shown.

General > Basic data > Customers > Settings > Customer categories

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On the webshop it is now also possible to visualise the categories for the family members.

General > Settings > Users > “My Account” section

rn5111_clip0004.png
Exhibitions

It is now possible to ignore the price difference when moving an exhibition visit from on period to another period with a different price

  • Configuration

A new section has been provided to the exhibition parameters to enable this functionality.

Upon activation an article to record the price differences must be entered.

Exhibitions > parameters > tab Pre-invoicing

rn5111_clip0005.png

It is possible to configure per employee if they can or cannot override the price difference when moving a visit.

General > basic data > employees > employee

Tab Cashier data > tab Authorisation > subtab POS

  • Processing

When everything is configured correctly you will get the choice not to charge the price difference

rn5111_clip0006.png

On the visit itself you will see a new line on the tab Price overview where the calculated price differences are shown.

Warnung

Once a visit has been moved and the choice has been made not to charge the price difference this choice is permanent for that visit. If the same visit is moved again the price difference will not be charged by default.

Ingenico payments
Process flow

When a customer adds a registration to his or her basket in the webshop this becomes a pending web registration within Recreatex

From the moment the webshop redirects the customer to the Ingenico payment page we wait for the answer of Ingenico to know if the payment could be processed.

Because we don’t know when the payment will be processed the registration could be pending indefinitely.

This issue can be addressed by combined changes in the Ingenico environment and the Recreatex webshop.

By default, a customer has approximately one year to complete a payment on Ingenico. This can be changed to a shorter period by contacting the Ingenico service desk.

If this is changed to 30 minutes the customer has only 30 minutes to process a payment. If we haven’t received an answer after 30 minutes we know the payment can no longer be processed and the pending registration can be deleted.

Time-out configuration

First step is to contact Ingenico and ask them to change the ProcessTimeOut

After this change has been made in the webshop manager the same setting can be configured.

General > Shopping basket > Tab Ingenico

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Warnung

Do not enable this setting without contacting Ingenico to change the setting at their side and do not enter a value smaller than the value that has been set by Ingenico.

Trader webshop history

Different options have been added to the traders webshop history so they can easily find the sold tickets.

  • Extra fields

Purchase date has been provided in the exhibitions and coupons history by default.

Customer and salesnumber can be visualised with new settings in the webshop manager.

Exhibitions > settings > History settings

General > Settings > Coupons > History settings

  • Order history

By clicking on the column header the history can be ordered in the exhibitions and my coupons history overview.

  • Search history

Search functionality can be enabled for my exhibitions and my coupons history overview by manager setting.

Exhibitions > settings > History settings

General > Settings > Coupons > History settings

When enabled it is possible to search on customer, ordernumber and unique reference.

Childcare registration priorities

It is now possible to configure priority and blocking rules for child care registration. With these rules it is possible to define different start and end dates for registration for different children.

These settings are made on the registration period.

Extras > Childcare > Settings > Registration periods

rn5111_clip0008.png

The priority rules can be configured bases on zipcode, subscriptions, age, school and combinations.

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