Sales

Name

Enter the name of the cross-sell rule that helps you recognise the rule.

Trigger

Allows you to select when to show the cross-sell offer(s) in the sales flow. You can choose to display the cross-sell offer(s) on either the basket step or the date & time selection step.

Once a cross-sell rule is saved, the Trigger selection cannot be edited.

Priority

This sets the priority for the cross-sell rule. The price rules will apply based on the priority ranking. 1 stands for the highest priority, and 99 stands for the lowest priority.

The priority must be unique for each cross-sell rule.

Validity period

Allows you to define the period for which the cross-sell rule will be shown.

Condition

You can optionally define when the cross-sell item should be displayed by setting specific conditions based on offer or product selection, date, or other criteria. This helps control the visibility of the cross-sell offer.

Cross-sell items

Allows you to select which offers will display for cross-selling. Ticket offers and voucher offers can be selected.

(1) Search for the offer you wish to display for cross-selling. (2) From the list of offers, click on the blue tick to select the offer for cross-selling. (3) Click on the delete icon if you wish to remove a selected offer.

After adding the cross-sell offers, you can change the sequence in which the offers will be displayed.

Display based on capacity

If the Trigger in the General tab is defined as Date selection, you can choose to display cross-sell offers based on their capacity.

Enabled: The cross-sell offer will not be displayed when it is sold out.

Disabled: The cross-sell offer will still be shown, even if it is sold out.

Auto-selection

If the Trigger in the General tab is defined as Date selection, you can choose to auto-select date and/or products for the cross-sell offer.

Select date automatically: When enabled, the cross-sell offer will use the same visit date as the main offer. The visitor can change it if needed.

When disabled, the visitor will need to manually select a visit date for the cross-sell offer.

Select products automatically: When enabled, the cross-sell offer will match the products and quantities of the main offer. The visitor can adjust quantities or remove products if desired.

When disabled, the visitor will need to manually add products and define their quantity for the cross-sell offer.

Applies to

Direct channel sales points

You can add the direct channel sales points where the cross-sell offer will apply. If no direct channel sales points are selected, the configured cross-sell rule will automatically apply to all direct channel sales points.

Click the '+' button next to a sales point to add it. To remove an added sales point, click on the bin icon.

If a cross-sell rule is linked to the Enviso Ticketing widget, the Activate cross-selling setting must be enabled from Admin > Settings > Widget tab.