What's new
Released on Apr 15, 2026
Enhancements
Products
Loyalty product: It is now possible to create a loyalty product by enabling the 'Loyalty product' toggle.

It is now possible to create ticket products with loyalty product configuration when a loyalty integration (Intersolve or UiTPAS) is configured for the venue.

Note
This feature is available only to specific venues. You can request Vintia support to enable this feature for your venue.
Once loyalty product configuration is enabled, the following additional details can be configured in the third step:
1. The loyalty integration 2. Enabling the 'Use Prefix' option 3. Configuring loyalty product IDs 4. Adding a message to be shown in the visitor flow

Offers
Loyalty Products: It is now possible to configure loyalty products and link loyalty-enabled products in ticket offers, excluding group offers.
Sales Period: It is now possible to configure a sales period for the direct channel in the offer details. By default, this field is blank, so sales continue until the offer period ends.

Note
This features are available only to specific venues. You can request Vintia support to enable this feature for your venue.
Orders
Loyalty product orders can now be viewed in the order overview. It is possible to perform order actions - such as cancelling and rebooking passes - on loyalty product orders, in the same way as regular ticket orders.
Order data can now be exported in CSV format by selecting specific order-related and custom fields.

Note
This feature is available only to specific venues. You can request Vintia support to enable this feature for your venue.
External Codes
It is now possible to import up to 100 external codes at a time, an increase from the previous limit of 50.

Offers Shop
It is now possible to place orders for loyalty products directly from the Offers Shop. A loyalty card number is required based on the quantity of loyalty products selected.

The loyalty discount is displayed at checkout and is calculated based on the loyalty product ID configuration linked to the product.
Loyalty discounts can be applied together with Price rules and Promotions.