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Sales

Create a quota

Note

The feature to manage capacity quota is available only to specific Venues on Enviso. You can request Vintia support to enable this feature for your Venue.

  1. Go to Capacity > Quota configuration

  2. On the page Quota, click Create in the top-right corner.

  3. On the resulting page, in the tab Details, enter the general details about the quota.

  4. In the tab Offers, you can select the quota type and select the offers to which the quota will apply.

    Quota type

    Define whether the quota limit will apply to the visitor count or to the number of groups.

    • Visitor quota: The limit will be set on the number of visitors.

    • Group quota: The limit will be set on the number of groups, irrespective of the number of visitors per group.

    Note

    The quota type cannot be edited after activating the quota.

    Applies to

    Select the offers to which the quota applies.

    • Only regular per day offers and regular offers with time slots will appear on the list to select offers.

    • It is possible to apply multiple quotas to an offer.

  5. In the tab Timing, you can define the parameters related to time and capacity for the quota.

    Quota period

    Enter the start date and end date during which the quota configurations will apply. The quota period cannot be longer than the end of the next year.

    Days of the week

    Select the days on which the quota configuration will apply.

    Select time span

    Select the start and end time between which the quota configurations will apply.

    Interval

    Select the interval at which the defined time span will be split.

    Example:

    For a time span from 5 to 6 pm, the interval is defined as 30 minutes. In this case, the quota configurations will apply for the offer timeslots between 5:00 to 5:30 pm and again from 5:30 to 6:00 pm.

    Whereas, if the interval is defined as 'None', the configurations will apply once for the offer timeslots falling between 5 to 6 pm.

    Limit

    Define the maximum number of visitors that will be allowed during each interval. If the parameter Interval is defined as 'None', then the limit of maximum visitors will apply for the entire defined time span.

    Note

    For sales, whichever is lower will apply, either the quota limit or the capacity defined at the offer level.

    It is possible to change the quota limit even after activating it.

Next, you can save the quota configurations as a draft or activate the quota.

Example of how quota works:

For a quota, if the day of the week is defined as Sunday, the time span is 5 to 6 pm, the interval is 30 minutes and the limit is 20 visitors, then for the timeslots of the defined offers falling between 5 to 6 pm on Sunday the capacity will work as follows:

  • From 5:00 to 5:30 pm, 20 visitors will be allowed. Then again, from 5:30 to 6:00 pm, 20 visitors will be allowed. This means a total of 40 visitors will be allowed from 5 to 6 pm.

However, if the interval is defined as 'None' then,

  • From 5 to 6 pm, only 20 visitors will be allowed in total.

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