Create promotion

On the Promotions page, click Create at the top-right corner of the page.

Moreover, on the Promotions page, you can access the Table settings by hovering over the header bar. From there, you can choose which columns to display and adjust their sequence.

Next, on the Create promotion page, enter the required details.

Details

Basics

Enter the name of the promotion.

This promotion can be combined with other promotions: Select this option if you wish to allow combining the rewards of this promotion with other promotions. However, this setting does not work when the promotion and a campaign are applied to the basket.

This promotion can be combined with price rules: If selected, promotions and price rules, both can be applied at checkout.

Use discount code(s): Enable this option in case you wish to provide discount codes for the promotions. If enabled, a new option 'Discount code' will show, which will allow you to either create a discount code or manually upload a CSV file containing a list of codes.

Discount code

This option appears if the parameter Use discount code(s) has been selected in the previous parameter.

Upload discount codes in bulk: In this section, click to upload or drag the .CSV file containing discount codes. This method is useful, especially for importing discount codes in bulk.
Warning
- Ensure that the .CSV file contains one discount code per line for importing the discount codes correctly.
- The discount codes should contain only numbers and letters. No space, no special characters.
- Codes containing anything except numbers and letters will NOT be imported and you will see an error for the same.
Once discount codes are imported, you will see the uploaded file name, status as valid or invalid and the delete file icon.
Add discount codes one by one: Enter a discount code and click the add button (+).
Consult/remove discount code: The added discount code will show with an option to remove it. Click on the remove button (x) to remove a particular discount code.
Limit usage of discount code: You can control how many times a discount code can be used.
If the discount code(s) can be used unlimited times, do not select this option. In case each discount code can be used only once, select this option and in the resulting text box, enter 1.

Validity period

Enter the period for which the discount code for the promotion will be valid.

Condition

From the Condition tab, you can use the condition builder editor, wherein you can define whether or not the situation qualifies for the reward. The reward can then be defined in the next step from the tab Reward.

Below is an example of creating a condition that allows for a discount on Child membership of the Nova Zoo Gold pass.

Note

When a condition ends with a number, you need to press Enter for the rule conditions to appear.

While defining conditions for a promotion, you can select individual offers or offer categories in the Conditions tab.

Important to know:

When an offer or offer category is configured in the Condition tab, and the promotion is set to apply to a specific offer in the Reward tab, the promotion will not be applied if the products from the offer configured in the Condition tab are not present in the cart together with the offer configured in the Reward tab.

The promotion will only be applied to the offer configured in the Reward tab when at least one product from the offer or offer category defined in the Condition tab is also present in the cart.

Eg. A promotion is configured with the following setup:

Condition: If the offer is equal to "Entrance to Novamuseum", then apply the reward once.
Reward: Applies to Offer. Discount value is €5. Offer and "Visit the zoo" with products "Adult" and "Child".

When a visitor adds both the "Entrance to Nova museum" offer and the "Visit the zoo" offer to their basket, the condition is met. As a result, the €5 discount is applied to the "Adult" and "Child" products of the "Visit the zoo" offer as configured in the Reward tab.

However, if the visitor adds only the "Visit the zoo" offer to the basket - without the "Entrance to Nova museum" offer - the condition is not met. In this case, the €5 discount will not be applied to the "Visit the zoo" offer products, even though the offer is present in the basket.

Note

The possibility to create offer categories is available to specific venues only. You can request Vintia support to enable this feature for your venue.

Link sales points

You can configure which direct channel sales points the promotion will be applied to. If no sales points are selected, the promotion will apply to all direct channel sales points.

Note

This feature to select direct channel sales points is currently available for selected venues only. To enable it, please contact Vintia support.

Reward

Applies to

Select whether the promotion should be applied on the basket level (to all the offers in the cart) or the offer level.

You can select one or more ticket/membership products for each offer to which the promotion will be applied.
When an offer categories is selected, you can view the number of offers included in that category. It is not possible to modify the individual offer products. You can only remove the selected offer category.
You can define how many times the promotion can be applied to a single order for the selected ticket/membership product.
Using the delete icon, you can remove a selected offer.

Discount

Discount value

Enter the discount value for the promotion.

You can select whether the discount will be an absolute amount or a percentage of the basket/offer price.

Limit the number of times the promotion is applied per basket

When creating a promotion that applies to offers, you can:

Define the maximum number of times the promotion can be applied to a basket.
Choose whether to apply the promotion to the cheapest or the most expensive product in the basket.

Select products

If the promotion applies to 'Offer' , you will have the option to select offers and products to which the discount applies.

Apply promotion to offer

First, select one or more offers to which the promotion applies. Thereafter, in the offer card, click Modify configuration.

In the resulting pop-up, you can select the offer products to which the discount applies, specify the discount amount/percentage per product, and define the reward limit per product, which determines how many times the discount can be applied to each product.

Eg: For the Adult ticket of the offer Entry Tickets, the 5% discount can be applied 2 times. If the customer adds 3 Adult tickets to the basket, the promotion can be applied to up to 2 Adult tickets only.

Note

The possibility to configure discounts per offer product is available only to specific venues. You can request Vintia support to enable this feature for your venue.

Apply promotion to offer category

If the feature to use offer categories is enabled for your venue, you will be able to select one or more offer categories offers for the promotion. Promotion will be applied to all ticket offers within the selected category.

Promotion will be applied to all ticket offers within the selected category. For a selected offer category, you can view the number of offers included in that category. It is not possible to modify the individual offer products. You can only remove the selected offer category.

Messages

The tab Messages contains the option to enable displaying a custom promotion message on the Ticketing widget. You can also add translations for the promotional message.

The promotional message will show when the customer views the selected offer (from the Reward tab) on the Ticketing widget.

In this section:

Sales