ExclusiveAccessPrefix/ExclusiveAccessLength
When both the platforms Enviso and Recreatex are configured for the Admission app, the tags <ExclusiveAccessPrefix> and <ExcessiveAccessLength> facilitate the Admission app to identify whether the scan should be deducted from Enviso or Recreatex.
If the ticket number starts with the defined <ExclusiveAccessPrefix> and is of the defined length as per <ExcessiveAccessLenght>, then the scan will be deducted from Enviso.
The value for the parameters ExclusiveAccessPrefix and ExcessiveAccessLenght can be obtained from Edge. You can also contact Vintia support for the same.
Example:
<Config> <ExclusiveAccessPrefix>EO</ExclusiveAccessPrefix> <ExcessiveAccessLength>16</ExcessiveAccessLenght> </Config>