mPOS

The screen Shift details allow to consult a quick summary of the orders of the logged in user.

Note

The display of the option to view shift details depends on the employee rights setting in the Recreatex desktop application for the parameter, May view shift information.

Dependent on the Recreatex settings at POS level, it is possible to switch shift between employees from the Shift details screen.

Opening balance	The cash amount entered by the logged in user at the time of starting the current shift.
Closing balance	The sum of the opening balance and the transactions carried out in cash during the current shift. Note The display of the calculated closing balance amount depends on the employee rights setting in the Recreatex desktop application, Show calculated amount at the end of the shift.

Shift history

Scroll to consult the shift history of the logged-in user. The ongoing or open shift will be highlighted. The first column shows the unique shift ID that is automatically generated. The second column shows a shift's opening date and time and closing date and time.   The last column displays the sum total of the transactions carried out in a shift using any of the payment methods (cash, card, invoice or put on tab).

Total

The total at the bottom of the screen refers to the total amount of sales registered by the logged-in employee across various shifts.

Switch shift

On the Shift details screen, tap in the upper-right corner.

In the resulting pop-up, you will be able to select from the cashiers defined in Recreatex for the POS in use.

Note

For the purpose of switching shift, certain POS level settings must be activated in the Recreatex application.

The screen Shift history allows consulting a quick summary of the orders taken during the current shift by the logged in user.

Tap on an order line to expand and view the items in the order.

It is possible to re-print an order by tapping on corresponding to the order to be re-printed. The printer assigned for Checkout will be used for re-printing the order. For a more detailed description on printer settings, refer Printer.

The user can also cancel order. For a complete description, refer Cancel order.

The search icon in the upper-right corner of the screen allows to search an order using order ID.

In case when the Payment setting Enable payment terminal is active, icon will also be shown in the upper-right corner of the Shift history screen.

Tapping on will transfer the user to the MyPaydesk app. Log into the MyPaydesk app. From the app menu, go to History for consulting the list of orders for which payment was made using card.

Cancel order

To cancel an order, tap Cancel order corresponding to the order that needs to be cancelled.

The user will be prompted to cancel the order.

Note

The method of refund will be the same method that was used for paying the order.

Tap OK. Note a negative record of the cancelled order.

It is possible to consult the credit order history of a customer by entering the customer's membership card number through barcode/NFC scan or manual entry.

Note

When using manual entry, it is possible to search a customer using up to the last six digits of the card number.

For example, type 123 and tap OK. A list of card numbers having the last six digits as 000123 will be shown. Select the desired customer from the list.

Searching this way can result in a slightly longer loading time of the customer list.

Tapping on shows an info window containing additional information such as the selected modifiers (for Horeca items) and the details entered while registering for an exhibition visit.

The option Reports is visualised for a GKS configured point of sale only.