What's new
Released on Apr 1, 2026
Enhancements
Ticket template customisation: Extra details such as policies or instructions can be added to tickets along with translations. Venues see this information in English by default.
Template access restriction: Product template settings can be disabled for a specific partner, preventing resellers from consulting or updating the template.
When disabled, resellers will see the message: "This template is managed by the venue."
Note
The default product template configured by the venue will be applied for the ticket PDF.