Skip to main content

Trade for Resellers

What's new

Released on Jan 8, 2025

Optimised templates of static emails

The reseller operator will now receive optimised templates for various static emails.

Templates optimised with Vintia branding and order summary detail for:

  • Reserve order email

  • Partial cancellation order email

  • Confirm order email

  • Cancel order email

  • Payment declined email (order summary is not available)

Moreover, the reseller's logo will appear in the above emails if it has already been added to the reseller's General page. Otherwise, no logo will appear in the email.

36.png

Enhancements

  • In case of the Direct payment method, the reseller will receive an email if the bank rejects the payment.

    In the order details, the order status will show as 'Declined' and the payment will show as 'Cancelled'.

  • When placing an order via the Offers shop, if the ticket quantity is more than 100, a message will be shown on the ticket selection screen, checkout screen, or the order update screen while placing an order.

    35.png