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Infoplay

Initial requirements

The initial requirements for the Infoplay application differ depending on the device used for display.

Initial requirements for:

Infoplay mobile

Initial requirements for setting up the Infoplay mobile application are:

  • Recreatex desktop application must be installed.

  • Access zones with appropriate entrance readers must be configured.

  • Internet/Intranet connection is required for all the functionalities of the application.

  • The time zone of the device on which the Infoplay app is run should be set to UTC (Coordinated Universal Time) for the records to show correctly.

  • If the configuration settings are to be fetched using a QR code, the device must have camera to capture the QR code.

  • Operating System: Android 5.0.0 or above is supported. For optimal performance, Android 8.0.0 or newer is recommended.

  • If you are the Administrator, you must have:

  • PIN is used to access the Settings section to modify the app settings.

  • The configuration QR code for connecting the Infoplay app with Recreatex. Vintia support will provide the QR codehttps://vintia.atlassian.net/servicedesk/customer/portal/8.

  • TCP Server IP and TCP PORT number for Infoplay service configuration.

    Note

    In case only the Exhibition display is used, the Infoplay service is not required to be configured.

  • Depending on the app settings, it is possible that the app user will require his/her username and password to log into the Infoplay mobile application.

  • Infoplay mobile app 1.9.0.0 is primarily compatible with versions 8.2.1 of the Recreatex desktop application and WSDL.

Supported hardware

Infoplay is a signage type of application, for which Vintia provides the following standard solutions:

  • Elo I-Series signage touch display

  • 21.5 Inch display with integrated Android

  • Larger displays come with an add-on Android computer

  • Industrial Android box solution, combined with Samsung Display (non-touch)

Warning

Vintia cannot guarantee sufficient support on hardware solutions that have not been tested by our Quality Assurance.

In case your organisation/business already has signage screens, these will need to meet the following requirements in order to work with the Android box solution in combination with Infoplay:

  • Full HD resolution (1920 x 1080)

  • HDMI connection

Infoplay desktop

Initial requirements for setting up the Infoplay desktop application are:

  • Recreatex desktop application must be installed.

  • Access zones with appropriate entrance readers must be configured.

  • Internet connection is required for all the functionalities of the application.

  • The Infoplay desktop app 1.1.0.2 is compatible with Recreatex desktop application and WSDL version 6.4.0, 6.3.2, 6.3.1 and 6.3.0.

  • Compatible hardware devices:

    • Desktop/Laptop with Windows 8 or 10

    • B&R Power panel: PLC with a monitor of up to 15"

    • Monitor with thin client: The thin client will be mounted at the back of the 27" monitor and runs on WES2009 (Windows Embedded Standard 2009 - based on Windows 7).

  • Compatible software environment (operating system) for the desktop application:

    • Windows 8 or 10

    • Windows CE 4.0 and above

    • WES2009

  • Compatible software environment components for the server:

    • .NET Framework

      • Version 4.0.1

      • Version 4.5.1

    • Windows server and Windows machine:

      • Windows 8 or 10

      • Windows 7 - thin client

      • Windows Server 2008 R2 SP1

      • Windows Server 2008 Service Pack 2

      • Windows Server 2012

    • Database:

      • SQL Server 2008 (R2)

      • SQL Server 2010

      • SQL Server 2012

    • TCP: The server should have one live IP address and an open port to start TCP server via Infoplay service.

  • The user who installs the Infoplay desktop application should have permission for file access and folder creation on C:\ProgramData.

Note

The ProgramData folder is used to log the setup activity and to backup/restore the configuration files.