Skip to main content

ODS

Other settings

Manage various settings of the ODS app

App tracing

Allows you to send activity logs to Vintia support for troubleshooting purposes.

For certain troubleshooting, the Vintia support team requires your activity logs. In such situations, use the App tracing setting.

Tap Get started and perform the series of actions leading you to the issue you need resolution for.

Thereafter, go back to the App tracing setting and tap Upload logs. This will automatically send the activity logs to Vintia support.

If you wish to start app tracing again, tap Restart diagnostics collection.

Warning

We recommend running app tracing only if your support representative has asked you to do so.

About app

Shows information about the ODS app version you are currently using.

Tap Check updates to see if there is a new version available for the ODS app. In case the new update is compatible with your current Recreatex version, you will be able to update to the newer version of the ODS app.