What's new in Enviso
Nov 27, 2024
Admin
Enhancement
The terminology 'Tenant principal' has now been renamed to 'Tenant owner'. See further Transfer tenant ownership
Sales
Manage rebooking at the offer level
If rebooking is enabled in Enviso Admin (Settings > Widget settings > Rebook order), you can enable visitors to rebook their orders for specific offers from their profiles on the Ticketing widget. This setting is available in the offer detail page of ticket offers, tab Visit.
Enhancement
Support refund calculation for full and partial cancellation of confirmed indirect orders.
Trade for Venues
Reseller-specific order cancellation and payment configurations
As a venue user, you have new configurations that you can manage individually for each of your reselling partners.
Payment method
At the reseller level, you can select direct payment or invoice as the payment method. However, this feature will be available for use in a future release.
Order cancellation
You can now allow your resellers to cancel confirmed orders at the partner level. Moreover, you can allow or restrict cancelling confirmed orders with past visit dates.
Depending on the order cancellation settings for the reseller, the reseller will be able to cancel the orders/passes from their Trade for Resellers account. However, orders/passes can still be cancelled from the Reselling API.
Trade for Resellers
Enhancements
If an order has been cancelled completely or partially, you will now be able to consult it in the History section of the order details.
The reseller will be able to cancel orders/passes based on the venue's setting to allow order cancellation.